Frequently Asked Questions

Everything you need to know about protecting your devices with PanzerGlass.

How do I ensure a bubble-free installation of my screen protector?

Each PanzerGlass package includes a cleaning kit and an EasyAligner tool. To avoid bubbles, ensure your screen is completely free of dust using the provided microfiber cloth and dust remover sticker before applying the glass.

What is the difference between 'Standard' and 'Ultra-Wide Fit' glass?

Standard fit covers the active part of the screen, while Ultra-Wide Fit covers the entire front surface of the phone. Both are designed to be case-friendly, though Ultra-Wide Fit offers the most comprehensive edge-to-edge protection.

Does PanzerGlass affect the touch sensitivity or fingerprint sensor?

No, our screen protectors are engineered to maintain 100% touch sensitivity. For devices with in-screen ultrasonic fingerprint sensors, we recommend re-scanning your fingerprints after installation for optimal performance.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $40. Once your order is dispatched, you will receive a tracking link via email.

What is your return policy if I purchase the wrong model?

We offer a 30-day return policy for unopened and unused products. If you accidentally ordered the wrong size, please contact our support team to initiate an exchange or refund.

Are PanzerGlass products sustainable?

Yes, we are committed to reducing waste. Our new packaging is FSC-certified and recyclable, and we have significantly reduced the use of single-use plastics in our shipping materials.